At Century, you can expect satisfactory customer service with long tradition. We are highly devoted to the most optimal solid and liquid separation solutions to meet your specific needs. We have the effective service system to ensure professional and flexible management of any affairs.
1. Pre-sales technical consultation
2. Model selection
3. Machine guidance
4. On-site commissioning service
5. Operation & maintenance training
6. Software upgrade
7. Maintenance service
8. Quick supply of spare parts
9. Customer satisfaction track
1. CENTURY promises that all machines made by us come with services of repair and replacement.
2. Machine warranty is 12 months. We provide free repair services to any failures caused by us within warranty time. However wearing parts are not included.
3. Any quality failure problems happens within guarantee period, we will reply within 4 hours after receiving your request.
4. Century will provide lifelong maintenance service to all parts and regular maintenance to flatbed die cutters.
5. We will handle any quality failure occurred within warranty time.
6. We will provide lifelong technical support started from using of the machine.
7. We will supply normal parts within warranty period to ensure better user experience. Parts supply will be charged after warranty period.
8. Customers will have to pay all expenses of installation guidance, commissioning, personnel training and technical support.